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For new JIRA tickets that are created with a certain label, I want to the JIRA/Teams integration to send an automatic message to individual chats/group messages. These would be bug tickets with a certain label for a launch our team is doing.
I do NOT want this message going to a Teams Channel but rather an individual chat. How do I go about doing this? Thanks!
Hi @Shayan Ali ,
Thank you for this question. If you're open to work with a third party app for this use case, then Microsoft 365 for Jira would be a fit.
You can set up a Jira automation with the app and trigger an action to send a message in a Microsoft Teams chat and include the participants of your choice. This is how it works: Enhanced Jira automation with Microsoft 365 for Jira
Please note: I work for yasoon, the company developing Microsoft 365 for Jira, so I tend to like and recommend it 😊
The app is free for up to 10 users. If you need help setting it up or if you have further questions, you can book a demo with us.
Hi @Shayan Ali -- Welcome to the Atlassian Community!
I do not believe that is possible at this time. Please see this earlier question on this topic: