Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How do I make the old view permanent?


Something changed today and now I have to click the options -> See Old View option every time I open a ticket.  The new view is way too confusing and feels like a scavenger hunt to find settings that should be right in front of me.  I remember a setting to persist the old view without having to click that Old View button every time.  How do I get that setting back?



4 answers

1 accepted

2 votes
Answer accepted
John Funk Community Leader Apr 28, 2021

Hi Alan - yes the old view is gone as far as it being able to be set as a default. You can access the way Jack describes or you can actually tack on this code at the end of the URL


Until they disable it, you can even make a Chrome "bookmarklet" that automatically appends the query parameter to any URL:

javascript:(function() { window.location = window.location.pathname + + "?oldIssueView=true" ; }())

(To use that code, create a bookmark of any page. It works best if you put it on your bookmark bar. Then edit the bookmark, replacing the URL with the code above, and the Name with something like "Old View".)

Like # people like this

Wow, thank you for that response!  That is fantastic.  Sanity restored with one easy click per page.  Thank you so much @John Funk  @Darryl Lee 

Like # people like this
John Funk Community Leader May 06, 2021

Hey Alan - if this solved your question, can you click on the Accept Answer button above to close this one out? Thanks!

I implemented a script for Google Chrome with TamperMonkey extension.
It redirects browser to old view every time you open jira issue:

Feel free to post bugs in BitBucket Issues - I'll try to fix them

Like Petr Bodnár likes this

Is there a workaround for Firefox?  The new issue view is driving me crazy!

John Funk Community Leader Oct 19, 2022

There are no work arounds, the old view is gone. 

You can redirect browser to Old Issue View automatically every time when you open JIRA issue URL by using following user script:

It's implemented for Google Chrome + TamperMonkey extension.

Feel free to post bugs in BitBucket Issues - I'll try to fix them

It didn't work for me, when I try to save the bookmark, I get the warning that the url is invalidScreen Shot 2021-05-13 at 10.22.40.png

I discovered the error, the correct url would be

Like Darryl Lee likes this
Like Darryl Lee likes this

replace '&colon' by colon character

Like Darryl Lee likes this
Darryl Lee Community Leader May 13, 2021

Thanks @Guilherme Leme for the correction. I didn't notice that the forums here replaced the colon. I tried to fix it and it didn't work. They must be trying to block me from embedding malicious code. :-)

You're welcome @Darryl Lee

I just created an even better solution using the Tampermonkey plugin in Chrome, if anyone is interested, just add the extension and create a new script and paste the code below, the pages will be automatically updated to the oldissueview.


// ==UserScript==
// @name Jira OldView
// @namespace
// @version 0.1
// @author Guilherme
// @include http*://**
// @exclude http*://**?oldIssueView=true
// @icon
// @grant none
// ==/UserScript==

(function() {
var oldUrlPath = window.location.pathname;
var newURL = oldUrlPath + "?oldIssueView=true";
window.location.replace (newURL);
Like # people like this

It doesn't seem to be updating automatically. I have to manually run the script.

Darryl Lee Community Leader May 13, 2021

That's funny. @Andrey Legayev came up with a similar solution recently:

From here:

One caution: oldIssueView is not guaranteed to be there forever.

As of April 27, Atlassian says that old issue view is available "for a limited time" and emphasizes that it's temporary.

Like # people like this

@Guilherme Leme your code should work for 1st page view, but once you opened JIRA all navigation inside is done by AJAX refresh, no page reload. I had to use setInterval() to catch silent changes of URL in address bar.

@Darryl Lee This is the only way to have working JIRA for us.
2nd solution: switch to other vendors. Our team is actively evaluating this way of fixing JIRA.

@Andrey Legayev Could you post your reworked script of Guilherme's?

0 votes
Jack Brickey Community Leader Apr 28, 2021

You can’t disable it like he used to be able to. There is a setting under your avatar called personal settings and in there you’ll see your labs but it will give you a message telling you about the transition to the new Issue view. 

Yes, I know. Thus the reason I'm here complaining about this crap. Currently I still have the old view while everybody else seems to have the new view. Terrible

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events