Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I make the old view permanent?


Something changed today and now I have to click the options -> See Old View option every time I open a ticket.  The new view is way too confusing and feels like a scavenger hunt to find settings that should be right in front of me.  I remember a setting to persist the old view without having to click that Old View button every time.  How do I get that setting back?



2 answers

1 vote
John Funk Community Leader Apr 28, 2021

Hi Alan - yes the old view is gone as far as it being able to be set as a default. You can access the way Jack describes or you can actually tack on this code at the end of the URL


Darryl Lee Community Leader Apr 28, 2021

Until they disable it, you can even make a Chrome "bookmarklet" that automatically appends the query parameter to any URL:

javascript:(function() { window.location = window.location.pathname + + "?oldIssueView=true" ; }())

(To use that code, create a bookmark of any page. It works best if you put it on your bookmark bar. Then edit the bookmark, replacing the URL with the code above, and the Name with something like "Old View".)

Like John Funk likes this

Wow, thank you for that response!  That is fantastic.  Sanity restored with one easy click per page.  Thank you so much @John Funk  @Darryl Lee 

Like John Funk likes this
John Funk Community Leader May 06, 2021

Hey Alan - if this solved your question, can you click on the Accept Answer button above to close this one out? Thanks!

0 votes
Jack Community Leader Apr 28, 2021

You can’t disable it like he used to be able to. There is a setting under your avatar called personal settings and in there you’ll see your labs but it will give you a message telling you about the transition to the new Issue view. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

221 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you