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How can we remove Zephyr integrations from Jira

We don't have a valid Zephyr license, but Zephyr still shows up in our project sidebar as well as some other places. Ideally we could disable the Zephyr integration, since we aren't using it.

When I go to [Project Settings -> Apps -> A.T.O.M (Beta) Configuration], it shows that Zephyr Squad isn't licensed. Maybe this is where we are supposed to be able to remove it?

Screen Shot 2021-07-12 at 3.00.07 PM.png


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Mikael Sandberg Community Leader Jul 12, 2021

Hi @scott_apalsch,

Welcome to Atlassian Community!

In order to remove the integration you have to go to Apps > Manage your apps and from here uninstall Zephyr, that should do the trick. Please note that you need Jira admin permissions in order to do this. 

Thank you for your reply. I believe I have admin permissions for our specific team/project, but not for the full Jira instance.

A different team at our organization is using Zephyr in their project. Is there a way to turn off the integration for the rest of our projects, but leave it installed and running for that one specific project? Or at the very least, can we disable it on a per project basis?

If it helps, the project using Zephyr is "Company-managed" while the project I would like to disable it on is "Team-managed". Not sure if that is relevant or not.

Mikael Sandberg Community Leader Jul 12, 2021

Okay, if a different team is using Zephyr you will not be able to remove it. Some apps allow you to configure for which an app should be available for, but the majority do not have that feature unfortunately. There is a request to have that option to turn off apps on a project level, here is one of them, JRACLOUD-75009, and I just found this one too, JRACLOUD-75346. Go ahead and vote one these if you would like to see this being considered as a feature.

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