The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I restore my Jira email notifications?

LaConda Mack
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 8, 2021

A week ago I was receiving notifications on tickets that I had created and when anyone would tag me in a comment on an open Jira ticket and I am no longer receiving my email notifications.   A few months ago I was having difficulty logging into Jira so a member of our IT department created another account for my using our parent company email, so I currently have 2 email addresses and I am in the process of having one of them deleted. 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Medhat Ahmed
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 8, 2021

are you using the same email for 2 accounts? is that jira cloud or server?