Hide fields from a create Jira ticket form?

Raphael Lamas May 18, 2022

Hello, 

 

I have this Jira form (see image below).  I would like to hide the Project and Issue Type dropdowns and the Create another issue checkbox from this form. I wonder if it's possible to do this? 

 

Thank you

Screenshot 2022-05-18 at 15.38.47.png

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Fabian Lim
Community Leader
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May 18, 2022

Hi @Raphael Lamas

You won't be able to hide them since the system needs to create a ticket. 

You may want to instead use Jira Service Management to create a form or use other plugins that support portal functionality.

Example of JSM, this is how we enter initiatives: https://youtu.be/ExiGg5n0vao 

Regards

Raphael Lamas May 18, 2022

Thanks Fabian! Yes, it makes sense. I will check with my team if we do have licences for Jira Service Management. 

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