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Hide fields from a create Jira ticket form?



I have this Jira form (see image below).  I would like to hide the Project and Issue Type dropdowns and the Create another issue checkbox from this form. I wonder if it's possible to do this? 


Thank you

Screenshot 2022-05-18 at 15.38.47.png

1 answer

1 accepted

2 votes
Answer accepted
Fabian Lim Community Leader May 18, 2022

Hi @Raphael Lamas

You won't be able to hide them since the system needs to create a ticket. 

You may want to instead use Jira Service Management to create a form or use other plugins that support portal functionality.

Example of JSM, this is how we enter initiatives: 


Thanks Fabian! Yes, it makes sense. I will check with my team if we do have licences for Jira Service Management. 

Like John M Funk likes this

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