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Hello-world plugin install returns "cannot be installed on this Cloud instance"



I am getting started with plugin development for Jira Cloud (Jira Software). I have followed closely the steps described in the following tutorial: Getting started (

I have made my files available from the web using ngrok, see below picture.


Here is the content of the atlassian-connect.json file:

     "name": "Hello World",
     "description": "Atlassian Connect app",
     "key": "test.emixis.plugin.jira",
     "baseUrl": "https://<hiddenurl>",
     "vendor": {
         "name": "Emixis SA",
         "url": ""
     "authentication": {
         "type": "none"
     "apiVersion": 1,
     "modules": {
         "generalPages": [
                 "url": "/helloworld.html",
                 "key": "hello-world",
                 "location": "",
                 "name": {
                     "value": "Greeting"

Private listing and developper mode are enabled, but when I upload, I get this error:

"https://<hiddenurl> cannot be installed on this Cloud instance."

Which doesn't help a lot. I have looked for similar issues in the forum but didn't find anything I could try.



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