Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

HTML in custom field description

Hi, in Jira Server 8.5 we added HTML in description of custom fields, and it worked correctly. But trying the same HTML in Jira 8.6 and Jira 8.7, and see tags in description.

What can be wrong here?


Thank you!

3 answers

1 accepted

2 votes
Answer accepted
Andy Heinzer Atlassian Team Dec 08, 2020


Just wanted to clarify a bit here.  Starting with Jira Server 8.7.0, we turned off HTML support for custom field descriptions by default.  This was shipped in JRASERVER-70859 : Disallow HTML in custom field descriptions and list item values by default.

That said though, it is still possible to enable this feature as explained in Configuring Jira application options.  We understand that many Jira server installations have been using this as a means to customize the layout of pages or make other changes.  So installations that have been using this feature and upgrade Jira will continue to have this enabled by default.

However new installations will have this disabled by default.  But again, a system administrator can enable that feature if you wish.


Thanks Andy, 
You are simply the best ... 
This was a great explanation that helped solve our problems for 22k+ users!
We appreciate having the ability to mass disable HTML in areas.

Like Andy Heinzer likes this

... and they seem to have also implemented an alternative there.

Looking at a test 8.7 instance the custom field descriptions now support wiki markup syntax like _italic_ & *bold*.

This is more apparent in the custom field edit-masks
than it is in the field configuration's input mask.

But is still works if you input something like *bold test*.

This might or might not suffice for your purposes, depending on what your previous html did. ;)

0 votes
DPK J Community Leader Mar 23, 2020

This is due to security issues.

Please refer - (look at comments and other related issues)


Ok, thank you for information, it helped.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

160 views 2 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you