Getting 503 error when trying to load Xray tests / executions.

darina_trifonova
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February 28, 2024

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3 answers

1 vote
Dirk Ronsmans
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February 28, 2024

It seems to be various apps that have issues at the moment.

Tempo, Rich Filters, ...  

I can't see anything on the statuspage yet but I wouldn't be surprised if it's a general issue on the hosting platform.

Radu Dumitriu _Appfire_ February 28, 2024

True. Incident in progress, all OAUTH based apps are affected.

Edit: just announced it: https://status.atlassian.com/

0 votes
Mauricio Javier Eguinoa February 28, 2024

Hi,

We have the same 503 error with Xray in JIRA, since 30 minutes.
Is there any way to create a ticket to claim this issue?

Xray503Error.jpg

Dirk Ronsmans
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February 28, 2024

You can always raise it at the app vendor since that is what you as an end user are seeing.

https://xraysupport.getxray.app/

Like Mauricio Javier Eguinoa likes this
Radu Dumitriu _Appfire_ February 28, 2024

There's an incident in progress. Atlassian is on it right now.

 

Edit: it affects all OAUTH apps, so this includes XRay, PowerScripts, and others.

0 votes
Marc Koppelaar
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February 28, 2024

Hi @darina_trifonova 

Might be as @Dirk Ronsmans is mentioning.

For now I can't find any reported issues in relation, checked;

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