Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Free version: saying i cannot add more users but only have 4

Susan Lewenz
Susan Lewenz Dec 29, 2020

We are trying out Jira using the Free Version. I am trying to add more users but am told we have reached the maximum number of users for one of our products. I believe we are only using Jira.  Can anyone advise what the problem might be?

thanks

Answer
Watch
Like Be the first to like this
105 views

1 answer

1 accepted

1 vote
Answer accepted
Liam Green
Liam Green Community Leader Dec 29, 2020

Hi @Susan Lewenz 

Welcome to the Community!

Are you trying to give people licences for Jira Service Management?  If so, that is limited to 3 users.

Hope that helps,

Regards, Liam

View More Comments
Susan Lewenz
Susan Lewenz Dec 29, 2020

thanks LIam

that was the issue but i really had not meant to be trialing JSM so i just removed that product and now no issues!

 

thanks again

Susan

Like • Liam Green likes this
Liam Green
Liam Green Community Leader Dec 29, 2020

No problem.  Glad you sorted it.

Feel free to 'accept' my answer if it helped.

Regards, Liam

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Mahsa Tehrani
Mahsa Tehrani
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,104 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you