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Forwarding emails to stories

Lisa Ward I'm New Here Dec 10, 2021

Is it possible to forward an email to a story and have is show up as a comment on the story?

1 answer

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Mikael Sandberg Community Leader Dec 10, 2021

Hi @Lisa Ward,

Welcome to Atlassian Community!

Yes, you can configure incoming email and use that to add comments to stories. Just note that in order to add a comment you need to include the issue key in the summary field, otherwise Jira will consider it as a new issue. Have a look at Create issues and comments from email for more information. 

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