Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Form driven workflow

Is it possible to initiate a workflow task via form submitted from outside JIRA?

I'm thinking of a webform or PDF form on a website that once submitted, kicks off the first stage of a workflow.

This would allow our customers to lodge requests that we can then action internally

2 answers

2 accepted

0 votes
Answer accepted

A simple way to do that is with Jira's "issue collector" functions, which generate javascript you can add to a website.  If these won't do what you need, you can create a form in your website that can post your data into Jira over the REST interface.

0 votes
Answer accepted

If you have confluence, there are a few confluence addons that you can use to create forms in confluence that will create jira tickets. (I have researched some of these, but havent actually used them.)

Confiforms 

Issue Forms for Confluence 

You can find others on the marketplace.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,623 views 22 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you