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Fields not showing in the field lookedup

I have created new field values in Jira "customer field" and it is visible but not showing in the lookup. The old values are the ones available when trying to choose from the lookup.

 

I can see the new ones displayed but cannot be seen in the field lookup. 

1 answer

0 votes
John Funk Community Leader Oct 04, 2019

Hi Karamba - can you provide some screenshots?

The grey fields are the new ones that are not visible in the lookup.

 

Thanks.Fields2 (002).jpgSkjermbilde fields.jpg

John Funk Community Leader Oct 07, 2019

Sorry, but I am still not understanding the problem - I don't know know what you mean by "not visible in the lookup" - which "lookup" are you referring to?

Have you tried looking at the issue in the Old Jira Issue View to see if it makes a difference. 

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