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Field "priority" not visible in the new issue view

I am unable to view the "Priority" field in a new issue view. 

I have confirmed on the Issue Layout page that the field should be in the "Context" section and is not hidden. In the Configure Screen view (Issues), I see a "Priority" field. I also see priority levels listed under the "Priorities" option.


Screen Shot 2022-09-23 at 3.49.38 PM.pngScreen Shot 2022-09-23 at 3.49.52 PM.pngScreen Shot 2022-09-23 at 3.50.58 PM.pngScreen Shot 2022-09-23 at 3.52.30 PM.png 

1 answer

1 accepted

1 vote
Answer accepted
John Funk Community Leader Sep 23, 2022

Hi Kimberly - Welcome to the Atlassian Community!

What type of project are you using? Team-managed? Company-managed? Jira Work Management? 

Have you checked the Field Configuration to make sure it is not hidden there? 

Hey John, thank you so much! Apparently, the field had been hidden, so this was exactly the issue. Thanks again!

John Funk Community Leader Sep 23, 2022

Great! Glad you got it sorted out.

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