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Field "priority" not visible in the new issue view

Kimberly Kost
Kimberly Kost I'm New Here Sep 23, 2022

I am unable to view the "Priority" field in a new issue view. 

I have confirmed on the Issue Layout page that the field should be in the "Context" section and is not hidden. In the Configure Screen view (Issues), I see a "Priority" field. I also see priority levels listed under the "Priorities" option.

 

Screen Shot 2022-09-23 at 3.49.38 PM.pngScreen Shot 2022-09-23 at 3.49.52 PM.pngScreen Shot 2022-09-23 at 3.50.58 PM.pngScreen Shot 2022-09-23 at 3.52.30 PM.png 

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John Funk
John Funk Community Leader Sep 23, 2022

Hi Kimberly - Welcome to the Atlassian Community!

What type of project are you using? Team-managed? Company-managed? Jira Work Management? 

Have you checked the Field Configuration to make sure it is not hidden there? 

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Kimberly Kost
Kimberly Kost I'm New Here Sep 23, 2022

Hey John, thank you so much! Apparently, the field had been hidden, so this was exactly the issue. Thanks again!

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John Funk
John Funk Community Leader Sep 23, 2022

Great! Glad you got it sorted out.

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