Field 'CustomFieldId' does not exist or you do not have permission to view it.

Rim Ben Rejab March 7, 2024

Hi Guys,

I tried to search for issues containing a custom field named " Audience" in my project "Service Desk Rim" butscreen CustomfieldID.png I have received this error message : Field 'CustomFieldId' does not exist or you do not have permission to view it.

I am a jira administrator and I am sure I typed the right custom field ID.

What might be the problem?

 

Thanks a lot ^^

1 answer

1 vote
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2024

Hi Rim,

Your syntax is wrong there. Why don't you just use Audience? There is no need to do custom field there, nor do I think it will work in JQL. 

Rim Ben Rejab March 7, 2024

Hi John,

I used the custom field ID because I have two custom fields that have the same name and I want to migrate the data from one field to another.. there is no other way to differentiate between them.. If you could provide an alternative for this JQL I would be extremely grateful!

 

thank you very much!

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2024

Yes, change the name of one of them. Just add a dot or 2 or something like that after the name. 

Rim Ben Rejab March 7, 2024

Thanks John!

Like John Funk likes this

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