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Error when trying to load the Checklist Setup screen

Brett Parkhurst April 7, 2021

I am getting an error when trying to load up the Checklist Setup screen that says there was an error and that Atlassian has been notified.  Is anyone else getting this?  It has been this way for a long time and I'm now needing to setup checklists.

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Brett Parkhurst April 14, 2021

We were using a non-supported checklist plugin.  This has now been disabled and we are looking for another checklist solution.

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Brett Parkhurst April 7, 2021

Sorry, I should have posted the screenshot to begin with.  See below:

 

Untitled 6.jpeg

Jack Hunter _HeroCoders_
Atlassian Partner
April 8, 2021

Hi @Brett Parkhurst,

The error message covers up the sidebar text so we don't know which checklist plugin you use.

However, this type of error is most likely caused by a known Atlassian bug. 

Please try to access the page in a different browser. That often solves the issue. 

If the problem persists, please comment on the below issue and let the plugin vendor know about the problem. 

https://ecosystem.atlassian.net/browse/ACJS-1156 

Cheers,
Jack

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G subramanyam
Community Champion
April 7, 2021

Hi @Brett Parkhurst welcome to the Atlassian Community forum.

Would you mine posting the error screenshot for a better understanding?

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