Error occurred on GreenHopper sprint board work mode

On greenhopper sprint board work mode, the following error pops up every time I switch to this board. This is greenhopper 6.2.1.

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Exception: Uncaught TypeError: Cannot call method 'getIssueIdForKey' of undefined
Resource: XXXXXXXXXXXXX_/download/resources/com.pyxis.greenhopper.jira:gh-rapid/IssueOperationShortcuts.js

Line: 90

Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.22 (KHTML, like Gecko) Chrome/25.0.1364.152 Safari/537.22

Does anyone know the cause and fix? Thanks!

1 answer

1 accepted

0 votes
Answer accepted
Yilin Mo Atlassian Team May 23, 2013

Maybe you can double check whether there is any issue without a project key in the database table "jiraissue", if this is not the case, I would like to advise you to open a support ticket for more help.

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