Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Error message on CSV import

Importing a CSV file of tickets to be created in Jira. Received this message. I added the "Original Fond in" to the csv but still getting the error.  Appreciate any ideas

ERROR - Issue can't be created due to the error/s [ Originally Found In: Originally Found In is required. ]

 

2 answers

Thanks John, I did populate the field in the CSV but still received the error message

image.png

0 votes
John Funk Community Leader Jan 14, 2022

Hi Wayne - Welcome to the Atlasssian Community!

Are tiy sure you mapped the field correctly? 

John i added it to the CSV file but did not map it to a field in Jira - i didnt see one on the list.   Here is a screen shot.. Is it supposed to be mapped to something in Jira?image.png

John Funk Community Leader Jan 14, 2022

That is your problem then. Jira says the field is required to create a new issue, and you are not passing a value for it. 

John Funk Community Leader Jan 14, 2022

You didn't populate it if it is not mapped. You need to map the column in your CSV to the field in Jira. 

Ok John i did map it now, but now comes back saying the format is not valid.  I tried with quotes and without. Not sure what the expected format is for that field. Do you know?

image.png

John Funk Community Leader Jan 14, 2022

What kind of field is the custom field Originally Found In?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

181 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you