Hello, as part of our migration from Server to Cloud I am in the process of upgradding server from 6.4 to 7.0. The upgrade said it completed succesfully and I was initially able to login and see the page with new enhancements in 7. However, when I click ok I recieved a 500 error and the below details. I can provide additonal logs if needed.
Log's referral number: c92f41c2-6b78-4c27-95b2-cadb88eec7a3
Referer URL: http://localhost:8080/secure/Dashboard.jspa
com.atlassian.cache.CacheException: com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.pyxis.greenhopper.jira]
Additonal detail from logs
Caused by: java.lang.IllegalStateException: Could not find column 'LONG_QUERY' in previously parsed query! at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getFields(DatabaseMetaDataReaderImpl.java:120) [?:?] at net.java.ao.schema.ddl.SchemaReader.readFields(SchemaReader.java:139) [?:?] at net.java.ao.schema.ddl.SchemaReader.readTable(SchemaReader.java:122) [?:?] at net.java.ao.schema.ddl.SchemaReader.access$000(SchemaReader.java:60) [?:?] at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:110) [?:?] at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:107) [?:?]
it seems there is a knowledgebase article which touches the error message at least:
Please note this is of rather a long shot as Community members cannot not know the actual infrastructure on your end.
It would be needed to further inspect the database and the installation - a start could be the points listed in the knowledgebase article.
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