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Error Occurring while doing project import.

Ananthakrishnan N N
Ananthakrishnan N N
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May 5, 2019

Hi Everyone,

I am doing project import from cloud to server and i have took the backup and restored whole backup to test lira server instance and it goes fine. Then i am doing project import from Test Jira server Instance to Target Jira server instance. While doing this i am facing with an error as below:

"There was an unexpected problem processing the backup XML file at /mnt/atlassian/application-data/jira/import/TestBackup13_03MAY2019_3.zip: null"

 

Could anyone please help me with the solution.

Thanks

Deva

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Fazila Ashraf
Fazila Ashraf
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May 5, 2019

Hi @Ananthakrishnan N N 

Could you check whether https://confluence.atlassian.com/jirakb/project-import-of-software-project-fails-with-unexpected-import-failure-803603791.html helps?

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Mahendar
Mahendar May 6, 2019

Hi @Ananthakrishnan N N 

Did you check the xml build number if not please check it and make it as your server build number than only it will works.

Regards,

Mahendar d.

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