Error Occurring while doing project import.

[Ananthakrishnan N N]

Hi Everyone,

I am doing project import from cloud to server and i have took the backup and restored whole backup to test lira server instance and it goes fine. Then i am doing project import from Test Jira server Instance to Target Jira server instance. While doing this i am facing with an error as below:

"There was an unexpected problem processing the backup XML file at /mnt/atlassian/application-data/jira/import/TestBackup13_03MAY2019_3.zip: null"

Could anyone please help me with the solution.

Thanks

Deva

[Fazila Ashraf · Accepted solution]

Hi @Ananthakrishnan N N 

Could you check whether https://confluence.atlassian.com/jirakb/project-import-of-software-project-fails-with-unexpected-import-failure-803603791.html helps?

[Mahendar]

Hi @Ananthakrishnan N N 

Did you check the xml build number if not please check it and make it as your server build number than only it will works.

Regards,

Mahendar d.