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Error Occurring while doing project import.

Hi Everyone,

I am doing project import from cloud to server and i have took the backup and restored whole backup to test lira server instance and it goes fine. Then i am doing project import from Test Jira server Instance to Target Jira server instance. While doing this i am facing with an error as below:

"There was an unexpected problem processing the backup XML file at /mnt/atlassian/application-data/jira/import/TestBackup13_03MAY2019_3.zip: null"

 

Could anyone please help me with the solution.

Thanks

Deva

2 answers

1 accepted

Hi @Ananthakrishnan_N_N 

Did you check the xml build number if not please check it and make it as your server build number than only it will works.

Regards,

Mahendar d.

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