Is this NG or Classic? If you take say COT-3 for example can you add say Stories under it? I wonder if this is simply an icon thing or is COT-3 (and others) truly Epics? I suspect we are dealing w/ a 'roadmap' issue here not an actual issue hierarchy. I see you are on Standard and while Premium allows for another level of hierarchy (Initiative > Epic > Story > sub-task) Standard does not.
Now I don't use Roadmaps so help me understand the steps you performed so that I might test for myself.
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Yep that's classic Kanban. All COT-3 - COT-5 have tasks under it. Yeah, seems like roadmap shows wrong hierarchy as Kanban board shows it totally different and I shouldn't have created issues from Roadmap view.
So I created one Epic with Tasks under it in Roadmap view. Then I decided these tasks actually have to be Epics and changed issue type. In roadmap view they moved to the Project root and everything looked correct. So I added Tasks under new epics.
We have already started the project and now I see that in Kanban board the Hierarchy is totally broken!
Thanks for help!
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