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Hi Guys,

I've had an Epic with Tasks under it. Then I had to change configuration and changed Task issue type to Epic, so now I have epic under epic .. 

Is there any chance to return it to normality, so all the epics live under project?

Thank you!

1 answer

0 votes
Jack Community Leader Dec 10, 2020

hmmm, not sure how that could happen TBH. When you say you "changed Task issue type to Epic" can you explain how you did this specifically. 

Screenshot 2020-12-10 at 18.41.42.png

Here's how it looks now - really weird! I was changing issue type via Roadmap view

Jack Community Leader Dec 10, 2020

Is this NG or Classic? If you take say COT-3 for example can you add say Stories under it? I wonder if this is simply an icon thing or is COT-3 (and others) truly Epics? I suspect we are dealing w/ a 'roadmap' issue here not an actual issue hierarchy. I see you are on Standard and while Premium allows for another level of hierarchy (Initiative > Epic > Story > sub-task) Standard does not.

Now I don't use Roadmaps so help me understand the steps you performed so that I might test for myself.

Yep that's classic Kanban. All COT-3 - COT-5 have tasks under it. Yeah, seems like roadmap shows wrong hierarchy as Kanban board shows it totally different and I shouldn't have created issues from Roadmap view.

So I created one Epic with Tasks under it in Roadmap view. Then I decided these tasks actually have to be Epics and changed issue type. In roadmap view they moved to the Project root and everything looked correct. So I added Tasks under new epics.

We have already started the project and now I see that in Kanban board the Hierarchy is totally broken!

Thanks for help!

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