Does Agile Sprint Health Gadget work with built in 'software development' workflow?

Have just set up the Agile Spint Health Gadget on a dashboard, and it shows 0% work complete, even after 5% of sprint points are done. Does the gadget recognize 'Done' status (the built in status for the software development project workflow) as complete? Is there another setting that needs to be checked to have this metric show work completed?

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Atlassian Support has solved this issue. There was a column with no mapped statuses as the right-most column. This meant the column did not show on the Sprint board, but it is the column that the issues must be in to be counted as done in the 'work completed' calculation. Deleting the unused column fixed the problem.

The burndown chart uses a different calculation for considering 'done' and showed the sprint points were marked complete.

Depends on the gadget's selected board's definition of 'done'. The sprint health gadget counts issues with statuses that are mapped to the done column of a board as complete.

Thanks Michael. The gadget is not counting the issues in the done column on the board I set up.

See -

Are you sure those two gadgets are using the same board? If the problem persists please create an issue at

It was not meant as April Fool's Day joke, the gadgets reflect the same sprint.

Sprints can exist on multiple boards. They are tied to the issues visible on a board. So it is possible to see a different progress of a sprint based on the board it's viewed on.

Same board, same sprint, same filter, same issues, same refresh rate. Support ticket created. Thanks.

@Ted Tencza1 : have you found a solution back then? I am facing exactly the same problem and cannot find anywhere a solution. The "Work completed" indicator remains on zero while several user stories are in status "done", the resolution is on "done" and the estimation config for the board is set to story points and "none".

@Ted Tencza1 and @Frank Sattler: I am facing same problem. Cannot find support ticket to track if it has been picked up. Do you already have an answer?

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