Have just set up the Agile Spint Health Gadget on a dashboard, and it shows 0% work complete, even after 5% of sprint points are done. Does the gadget recognize 'Done' status (the built in status for the software development project workflow) as complete? Is there another setting that needs to be checked to have this metric show work completed?
Atlassian Support has solved this issue. There was a column with no mapped statuses as the right-most column. This meant the column did not show on the Sprint board, but it is the column that the issues must be in to be counted as done in the 'work completed' calculation. Deleting the unused column fixed the problem.
The burndown chart uses a different calculation for considering 'done' and showed the sprint points were marked complete.
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