Have just set up the Agile Spint Health Gadget on a dashboard, and it shows 0% work complete, even after 5% of sprint points are done. Does the gadget recognize 'Done' status (the built in status for the software development project workflow) as complete? Is there another setting that needs to be checked to have this metric show work completed?
Atlassian Support has solved this issue. There was a column with no mapped statuses as the right-most column. This meant the column did not show on the Sprint board, but it is the column that the issues must be in to be counted as done in the 'work completed' calculation. Deleting the unused column fixed the problem.
The burndown chart uses a different calculation for considering 'done' and showed the sprint points were marked complete.
@Ted Tencza1 : have you found a solution back then? I am facing exactly the same problem and cannot find anywhere a solution. The "Work completed" indicator remains on zero while several user stories are in status "done", the resolution is on "done" and the estimation config for the board is set to story points and "none".
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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