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Detect which backlog an issue was created in an assign a label automatically

I would like to create an automation rule to assign a label used to sort issues into different backlogs, based on in which backlog a "Create issue"-button was clicked to create the issue.

3 answers

1 vote

Backlogs are part of boards, which are views of a selection of issues, not a container.

You can't know what backlog an issue was created in because the answer can easily be "loads of them"

Imagine three simple boards:

  • A:  Project = AAA
  • B:  Project = BBB
  • C:  Project in (AAA, BBB)

Go into board B and create an issue, say BBB-123.  It will appear in the backlogs for board B and C.   Similarly for A.  And for an issue created in Backlog C, it will also be in two backlogs.

I think you need to look at what problem you are trying to solve here.  Why would this label be of any use?  What report would use it?

0 votes
John Funk Community Leader Nov 12, 2020

Hi Levon,

Technically, issues are not created in Backlogs - they are just created against Projects. So if you have different backlogs for different projects, you should be able to use the project field to add the label.

Otherwise you will need another field that gets populated when going through the different routes to create the issue. 

Hi @Levon Saldamli 

Would you please describe what problem you are trying to solve?  I am unclear what "sort issues into different backlogs" would mean.

Thanks, and best regards,

Bill

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