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Deployment automation rule not triggered

I have some automations set up within a team-managed project that are supposed to be triggered when deployments are completed. I have completed several deployments but the audit log does not show anything triggered, only the rule updates. Here is a screenshot: 

deployment-automation.PNG

Our Jira instance is linked to Bitbucket and the deployment information appears within the deployments tab in Jira, so I believe everything is configured correctly. Can anyone explain why this rule is not being triggered?

2 answers

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1 vote
Answer accepted

My notifications have started working, the only difference being these deployments contain Jira issues where as my other deployments did not because I was just testing it out. Therefore it looks like the automation rules are only triggered if there is a commit or pull request in the build that references a Jira issue.

1 vote
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 10, 2023

Hello @Stephen Roberts 

Welcome to the Atlassian community.

Is your Bitbucket self-hosted or are you using Bitbucket Cloud? Self hosted source code management tools are not supported by the DevOps triggers in Automation for Jira Cloud.

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#DevOps-triggers

Screenshot 2023-11-10 at 10.45.49 AM.png

Hi Trudy, we are using BitBucket Cloud and everything else seems to be integrated correctly - deployments are showing under the Deployments section in Jira:

deployment-link.PNG

Unless there is another setting somewhere I'm missing?

Like Sabine Mayer likes this

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