Sin realizar cambios en la configuración de notificaciones, dejé de recibir vía mail lo producido en Jira. Veo la configuración y está todo bien seleccionado, a qué se debe el problema?
Hello @Francisco Silva
Welcome to the Atlassian Community!
Per your description, I understand you are stopped receiving issue notifications, although no changes were applied to your personal notifications menu. Is that correct?
Although your question is tagged with Jira Software, can you confirm if you are using Jira Software or Service desk?
If you are using Jira Software, the notification scheme related to the project issue must be configured to send you those notifications despite your personal notification. To properly check these settings, the project administrator must follow the steps below:
Despite the steps above, also check the following possibilities:
Let us know if you have any questions.
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