I'm using JIRA on demand and trying to deactivate user that leave the team.
I have click Edit in Operations column, and there's no Active check box. Where is it?
I have tried remove the user from all groups, but not sure whether this user will count toward JIRA's on demand billing.
Note that, this user is not Project lead or component lead. And we didn't use LDAP
As far as I know, this feature is not available in OnDemand instance. Below is the explanation quoted directly from our knowledge base article.
If the instance is an OnDemand instance then this feature is not available. The reason being in OnDemand removing user application access is achieved by a different procedure as documented at Managing application access
Hope this clear your doubt.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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