Custom reports in company managed projects

[Akira MIKI]

Hi,

We tried to create custom reports according to the following guide, but cannot find "New report" (can only see "All reports") under Reports.
https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-custom-report/

Could you please explain how custom reports can be enabled?

Thanks and Regards,
Akira

[Ash Yadav - VMotion IT Solutions · Accepted solution]

Hi @Akira MIKI welcome to the Atlassian Community! 

The KB you're referencing is for Jira Service Management and your current post is tagged as Jira Software Cloud. 

If you are indeed using Jira Software Cloud and using a company-managed project then from what I recall, Jira does not natively provide custom reports for Jira Software. 

See this thread: 

https://community.atlassian.com/t5/Jira-Software-questions/Creating-custom-reports/qaq-p/1672590

Hope this helps. 

Kind Regards, 

Ash 

[Akira MIKI]

Thank you for your answer @Ash Yadav - VMotion IT Solutions .

I see that company managed software projects do not support custom reports.
Are they supported in team-managed software projects?

Thanks,
Akira

[Ash Yadav - VMotion IT Solutions]

Hi @Akira MIKI , 

No problem at all. 

It doesn't appear to be the case either. I've just checked it on one of my test projects. 

See below: 

In the thread I linked earlier there was a suggestion to use native gadgets and saved filters to generate the required reports or look into a 3rd party app for additional reporting capability. 

Hope this helps. 

Kind Regards, 

Ash 

[Akira MIKI]

Thanks a lot Ash.
We will try leveraging native gadgets and saved filters.