Custom field name not displayed in error when users entered a wrong into them

Lola April 1, 2019

 

By looking at the screenshot. The user can be bel to tell the name of the field that need to be corrected. with the field name been specified. e.g. Summary: You must specify the issue unlike customfield_10200: Acceptance Criteria is required.

Questions

What did I need to do to make the Acceptance Criteria come in place of the customfield_10200. So that users can be able to find the error using custom field name and not number.

 

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 2, 2019

Hello Funmilola,

I hope you are having a nice day.

Indeed, the displaying of the Custom field ID instead of the field name in the validation error is not expected behavior on JIRA, that's why we reported the following bug with our development team:

Custom Field ID showing instead of Field Name in JIRA 6 UI error message

Feel free to watch the bug to receive the updates about its fix implementation.

For now, we recommend you to keep specifying the field name in the description of the error message.

Let me know if you still have any questions.

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