Custom field missing from issue type

[Peter Bucknell]

I've created a custom field however i'm finding it impossible to add my new field to an existing issue type (user story). Its been associated with all screens and its available on all issue types and it isn't hidden however i can't get it to appear. 

[Nic Brough -Adaptavist- · Accepted solution]

If you click on "create" and get the create issue dialogue, can you hit "configure fields" at the top right?  Is your field enabled in there?  You might find "where's my field" tells you more as well.

[Peter Bucknell]

Its not there under 'custom' and i don't see an option to select 'where's my field'

[Nic Brough -Adaptavist-]

Ah, if you don't have "where's my field", then you are in a Next-gen project.

These do not use screens or field configs in the same way as Classic projects.

Go to the project settings -> Issue types and select "user story".  That's where you can add fields to an issue type for Next-gen

[Peter Bucknell]

Hmm, i dont have the option to add fields there. If i select 'edit' it allows me to edit the description or issue type avatar. There doesn't seem to be an option to add fields.

[Nic Brough -Adaptavist-]

That's the project settings, you need to follow the rest of the clicks I mentioned to get to the issue type configuration.

[Peter Bucknell]

Ok, i managed to figure it out when i found the next gen documentation around how to add custom fields. Thanks a lot for your help!

[Sramanth Pandeti]

Hi @Peter Bucknell Welcome to the Atlassian Community!

I see that you have already done few validations. Can you also check 1) if there is a custom field context set for the field (Custom fields -> context). 

2) If you're using the create button to create the story, use the configure fields to see if the field is hidden from the view.

Let me know if this still doesn't help.

[Peter Bucknell]

Hi there!

Yep, i've set the context. Here's a screenshot...