We created a custom field "Suggested Solution". The field is of type "Long Text", which isn't helpful as we paste images, links, etc.
Is there a way to change the type to "Rich Text"? It wasn't an option for custom fields. I also tried to repurpose the standard "Environment" field changing its label, but apparently that's not possible. Any ideas?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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