Create issues for different boards

Emerson Silva March 13, 2024

Hello, I would like to know if it is possible to configure Jira so that some issues are moved to different boards. For example: Feature is moved to board 1 and Story is moved to board 2. Is it possible to create this configuration? If yes, how to do it?

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David Friedrich
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March 13, 2024

Hi @Emerson Silva , a warm welcome to the community!
Please understand that a board is just a view of it's defined filter. Your desired outcome is absolutely possible, it just depends on how you write each board's filter.

If you could share the two filters of the boards you have created so far it would be more easy to understand and help.

Here's the doc for configuring boards:
https://support.atlassian.com/jira-software-cloud/docs/configure-a-company-managed-board/
Maybe it helps a little to get a better understanding of the board feature.

From your reply to @Laurie Sciutti 's answer I think that you are mixing up workflows with filters... Conditions are usually applied within a workflow transition. And I am unsure what you mean with "frame". An issue's workflow usually does not directly influence it's appearance on any board - the filter does. Unless of course, you do not map the right wf statuses with your board's columns.

As said before, it would really help if you could share some screens of your board configurations.

Emerson Silva March 13, 2024

Thanks for the welcome and thanks for the response. Yes, now it is clear that the flow does not interfere in any way with the use of the board, I thought it might have interference. I believe there is some detail that I am forgetting.

The filters I'm sweating exactly like this:
Table 1: project = OTMBR AND issuetype in (Task, Story) ORDER BY Rank ASC
Table 2: project = LOCBR and issuetype in (epic, feature) ORDER BY Rank ASC

For frame 2 I am successful, in frame 1 nothing happens.

David Friedrich
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March 13, 2024

Thank you for sharing the filters. Also the screens of your filter's results in @Laurie Sciutti 's thread. They show that you can see both filter's results, so we do not have any permission error.

I think two things are possible:
either you have not the right filter on the board showing 0 issues or the columns on that board are not correctly mapped with the issue's workflow statuses.

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Trudy Claspill
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March 13, 2024

Hello @Emerson Silva 

Welcome to the Atlassian community.

With what type of project(s) are you working? You can find that information on the View All Projects page under the Projects menu option.

Depending on your Jira product and the types of projects with which you work, this is possible.

Boards are just a method to view issues that exist in projects. Boards select the issues to show based on a Filter.

If you are using the Jira Software product, then you can create and save a Filter that gets only the issues you want (i.e. Stories). You can then create a new Board based on that Saved Filter, and the filter will display only the issues from the Saved Filter.

In Jira Cloud Software projects come in two types; Company managed and Team managed. For a Team Managed Software project a board is created automatically and shows all the issues in the project. You can't modify that specific board, but you can use the method described in the previous paragraph to create a second board.

If you can tell us if you are using Jira Cloud or Jira Server/Data Center we can provide you with links to the applicable Jira documentation.

Emerson Silva March 13, 2024

Many thanks for the reply @Trudy Claspill . My project appears as "software" only. It's not like "Company managed" or "team managed" it's just "software"

Emerson Silva March 13, 2024

I found the problem. There wasn't an open sprint, so the board didn't show anything.

Thank you very much for your help, it made me think about where I could be going wrong.

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Laurie Sciutti
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March 13, 2024

Hello @Emerson Silva and welcome to the Community!  Yes ~ this is possible.  Boards are dependent on the filter of that board.  If you want Features on one board and Stories on another, you would attach a query to each board that specifically queries by issue type:  issuetype = Feature for one board, issuetype = Story for the other.  This is very simplistic though.  Tailor your filters to your needs.

Emerson Silva March 13, 2024

Thank you very much for your answer @Laurie Sciutti , but I already made the change to the filter and it doesn't seem to work. Even though I create a condition per issue type, when I create a new issue, they all go to the same board, which would be the first board I created. In this first frame, I can apply the filter and it works properly, it doesn't show the issues I don't want. The problem is in the other frame, I can't see the desired issues.

One board is KANBAN standard and the other is SCRUM standard.

Note: I have already created two flows assigned to each issue type

Laurie Sciutti
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March 13, 2024

Hi @Emerson Silva ~ can you share a screenshot of each of the boards so I can better assist?

Emerson Silva March 13, 2024

Of course, here's a screenshot of the filter I'm using in each frame and the result. Note that in one of the board nothing appears

Board 1 - SCRUM.pngBoard 2 - KANBAN.pngFilter Board 1 - SCRUM.pngFilter Board 2 - KANBAN.png

Laurie Sciutti
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March 13, 2024

Hey @Emerson Silva ~ are you sure you have the filter for UPSTREAM attached to your UPSTREAM Kanban?  It looks like you may have the DOWNSTREAM filter attached to it...

Emerson Silva March 13, 2024

I found the problem. On the SCRUM board, items are only presented when there is an open sprint, and as I am still configuring the environment, there was no open sprint, so it didn't show anything on the board :)

Thank you very much for your help!

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