+ Create issue

Admin OKZT March 18, 2024

Hello, 

in some projects we have + Create issue at the end of an epic. In others this option is missing and we can't figure out why. 

All projects are company managed. 

Ho do I add this option to the projects, where it is missing? 

Best regards.

JennyCerate Issue 2.jpgCreate Issue.jpg

2 answers

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi @Admin OKZT 

This could be permissions-related - i.e you don't have permission to create issues in those Projects the button is missing.

I also believe it's not there if the Board is a Scrum Board, as issues should be created in the Backlog, not the active Sprint.

Ste

Admin OKZT March 18, 2024

Hello, we can all create issues but only if we use the Create Button on top. This is true for both projects. Create Button.JPG

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Is one of them a Scrum Board?

Ste

Admin OKZT March 18, 2024

No, all Kanban. 

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

A few other things you can check:

  • Is the button visible if the workflows differ between issue types? Sometimes the button can disappear when the workflows differ (eg. different for Epic and Task).
  • Is there more than one Project in the boards' filters, when the button is not visible?
  • Do the transitions to Statuses without the button have any workflow conditions or validators? This might be hiding the button, based on my testing.

Ste

0 votes
Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi @Admin OKZT 

 

Lack of '+ Create issue' means that you don't have Create issue permission on one of projects that is displayed on board.

 

Regards,

Seba

Admin OKZT March 18, 2024

Hello, we can all create issues but only if we use the Create Button on top. This is true for both projects. 

Create Button.JPG

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