I have a custom field called customer. This field can have multiple entries.
I need a way to find out how many entries are associated with a JIRA ticket. Ideally I want to see how many JIRA issues have the highest # of entries for this custom field called customer so I can see which JIRA Issues have the most associated customer entries tagged with it.
Has Jira come out with a solution for this?
Getting a count of the number of customers impacted is critical in determining the urgency.
Thanks in advance.
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Hi Esther,
Unfortunately that is not possible. JIRA does not have a field option for calculations (see https://jira.atlassian.com/browse/JRA-30907).
I think that the best workaround for this would be to use the Voting system.
Hope this helps!
Cheers!
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