Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,293
Community Members
 
Community Events
165
Community Groups

Couldn't move issue into a status

We were unable to move a Bug from In Dev to In QA.

Instead, we had to move it from In Dev to Design Review to In QA.

I checked the workflow and we should have been able to move it directly from In QA to In Dev.

What am I missing?

Thank you!

 

history.pngworkflow.PNG

1 answer

1 accepted

6 votes
Answer accepted
Mayur Jadhav Community Leader Jun 02, 2022

Hi @Season Hughes

Welcome to the Atlassian community,

  1. I think condition is applied to the transition from in dev to In QA.
  2. For example only member of Developer will only transition the issue from In Dev to In QA.
  3. Could you please click on In QA transition(Arrow) and check if any condition is applied to the transition if yes then you will have to contact to project Administrator or Jira Admin to add you in required project role or group.

 

Hope this helps you.

 

Regards,

Mayur

Great catch! While I didn't see any conditions on the transition, I did just move everyone into the Administrator role and that seems to have fixed the issue. Thanks!

Like John M Funk likes this
Mayur Jadhav Community Leader Jun 02, 2022

Great @Season Hughes , I am glad that your issue is resolved.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,955 views 38 49
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you