Hi All,
I have requirment to copy Assignee to linked tickets, When a ticket is assigned the assignee name should be copied to all linked tickets. I have tried with Automation but unable to copy the assignee name to the Linked ticket's please suggest.
Hi @Rajesh Konda . Following configuration works fine for me. Could you give it a try?
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@Rajesh Konda you are welcome :)
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Hi Rajesh,
Please make sure "Assignee" field in edit screen for the issue types linked to the issue and also the user who is the actor for the automation has "Assign Issue" permission in Permission scheme(s).
Regards,
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Hi @Burak Kaya Thanks for quick response, Yes user has permission and field is available on edit screen.
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