Configuring the from field for notification e-mails

[Nathan Wilhelmi]

Hi,

We would like to change the from value for issue notifications. Currently the from response is always the user who created the ticket. We would like to change this to be a generic system value. I change the Email from value in the general settings to not include the fullname, just a fixed string. This didn't have any effect. Is there anyway to control the from field for notification?

Thanks!

-Nate

[JoaoJ]

Hi,

I believe this is not possible, because the service which generates the email have a parameter that is based on the project, and not based on the reporter of the issue.

This improvement request is already being tracked at https://jira.atlassian.com/browse/JRA-7108

I hope it helps you!