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Communication failure when resolved issue

Daniel Carvalho December 17, 2021
hello sir,

I recently upgraded our jira version 8.8 to the newer version 8.21.

We didn't find any problem with the update, however, we are having problems.

Issues registered cannot be resolved or closed.

Any other flow the system accepts, resolved or closed it informs the connection with the server dropped and I can't complete it.

This happens on the issue edit screen and also on the active sprints screen when I try to move it from status.



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1 answer

0 votes
Sagar Mahajan
Community Champion
December 28, 2021

Hi @Daniel Carvalho Did you check the logs while reproducing the issue, that will help to investigate the issue further.

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