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Comment changer l'URL d'un projet ?

Bonjour,

Je viens de créer un compte JIRA en saisissant mon nickname au lieu du nom de l'entreprise. Je souhaite changer cela, mais en cherchant je trouve qu'il n'est pas possible de le faire sur un compte gratuit ? 

Si c'est le cas, comment supprimer le compte pour en créer un avec le bon URL ?

Merci.

3 answers

0 votes
Andy Heinzer Atlassian Team May 24, 2022

Hi,

I understand that you are using a Free plan site for Jira Cloud, and that you would like to rename the URL of the site.  Unfortunately, this is not possible to do for our sites that are using the free plan only.  Changing the cloud instance URL address or migrating to a new cloud instance explains this:

Updating URLs is available for sites that have at least one Jira or Confluence product with a Standard, Premium, or Enterprise plan. You’re unable to update the URL if the site has only Jira Free and Confluence Free.

It appears that you have already removed Jira from the original site and created a new one.  While that can work, for other users that come across this, it can also be possible to start an evaluation of either standard or premium for Jira or Confluence, and in turn you could gain access to this ability, albeit only while the site has at least 1 non-free plan product.  Just be aware that this method can incur monthly fees if you do not cancel the evaluation during the trial period.

Andy

0 votes
John M Funk Community Leader May 23, 2022

Bonjour Rajaâ - Bienvenue dans la communauté Atlassian !
Je vais voir si quelqu'un d'Atlassian peut vous aider puisque vous avez un compte gratuit et que vous ne pouvez pas soumettre de ticket d'assistance.

0 votes
Dave Mathijs Community Leader May 23, 2022

Hi @Rajaâ Aït kerroum welcome to the Atlassian Community!

If you created an Atlassian account with a wrong email address, you can create another Atlassian account with the correct email address.

Please read this article on how to change the email address of your existing account:

Change Atlassian account email addresses 

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