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Hi Team,
In one of our big Picture program column got disappeared in the Gantt module.
In happened only for 2 program. May I know why its happened..?
Hi @pradeep km , I have the same issue with the columns in big picture- did you get a solution for that ?
What is your instance hosting (Cloud or Server)? If it's a Server, what version of BigPicture are you currently using?
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Thank you for the information. Could you also provide with BigPicture version? You can quickly check the current app version using the 'Shift + i' shortcut when in the app. Other options you can find here.
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Hi Sir, we are having the same problem and wondering if you've fixed the problem, and could you plz kindly help to let me know how to fix? thanks
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Hi @pradeep km,
Which version of BigPicture do you currently use? If it's the latest one - 8.1.5, I encourage you to reach out to the Technical Support Team via our Service Desk so our experts can investigate the issue.
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Hello @pradeep km
The issue may be caused by a bug; however without logs' investigating it's hard to say definitively.
Please try to use the workaround:
After completing the above-mentioned steps, tasks summary & key, WBS, and the Current View button should be displayed correctly.
If the suggested solution won't work for you, please raise a ticket via our Service Desk providing us with a Network Analysis (instructions for downloading it you will find here)
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HI @pradeep km
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