Code navigation does not show anything with GitHub integration

[Mario Dagrada]

Hi,

I connected my Jira account to GitHub and everything is working properly including smart commits and release warnings.

Even though everything else works properly, the "Code" navigation page is not showing anything (see above).

I tried:

- add a new repository item with the code I want to visualize on the Code navigation page. I did that using the "Add Item" button on the sidebar.

- inspect the traffic from the browser console and found out that a couple of requests are failing with 403 status:

    1. https://quandco.atlassian.net/rest/servicedesk/latest/analyticscontext/10001
    2. https://quandco.atlassian.net/rest/servicedesk/latest/analyticscontext/10001

Is this problem related to permissions? What steps could I take to fix it?

Thank you very much in advance.

[Bill Sheboy]

Hi @Mario Dagrada  -- Welcome to the Atlassian Community!

Have you checked with your site admin about the integration/access settings?  They may be able to see something disabled for GitHub access.  Here is a related article that may help:

https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-github/

Best regards,
Bill