Child Task Notifications - Edit Email Content

Tonya Harbuck
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March 25, 2024

Is there a way to add content to a Child Task email notification that goes out?  I want to add the Parent Task information to the Child Task email notification so when viewing from a mobile device, it will show the parent Task information the Child Task is related to.  

 

 

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Alonso Rojas March 25, 2024

Hi @Tonya Harbuck 

to include information from the parent task, you could use the smart value function which allows you to access fields from related tasks, something like:
 
{{issue.parent.key}} and {{issue.parent.summary}} to insert the ID and summary of the parent task into the email.

 

Best regards,

Alonso.-

Tonya Harbuck
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March 25, 2024

@Alonso Rojas Thank you!  How do I access the email notification template for those notifications?  That is the main problem.  I don't know how to get to the notification to edit.

 

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