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I Used to be able to go in an edit Customer names because most would come up as email addresses. How do i go about changing them now as I do not see the option since the last update. Any help would be greatly appreciated as I am trying to clean up the lists.
Thanks, Derek
Hi @Derek Seay
Welcome to the Community!
I still have the option. If you click the cog and go to User Management - you should be able to click on Jira Service Management and edit the names from there.
Hope that helps,
Regards, Liam
Hey @Xdega
I was able to get into User Management, but in here I am only seeing the option to Suggest changes and Users have to make the changes themselves. Maybe I am missing something?
Thanks for your help! Derek
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Hi @Derek Seay
On the left of the screen there should be a Jira Service Management option. If you click there you can edit customers:
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