Change the status of a subtask linked with a subtask in another project

Martina March 5, 2024

Hey all, 

 

I'm trying to create a rule that would allow me to change the status of a subtask, based on the status of a linked subtasks that lives on another project. 

 

The problem is that I'm building the automation on Project A, with subtask A, and I am aiming for:

Case 1: Change the status of subtask B in project B (from blocked to to do) based on status of subtask A in project A (moved to done)

Case 2: Change the status of subtask A in project A (from blocked to to do) based on status of subtask B in project B (moved to done)

 

Note that subtasks A and B are linked by 'blocked by' and 'blocked'

 

Here's an automation I created for Case 2, but it's not working. Do you have any suggestions on how to make case 1 or 2?

P.S. I was trying to refer to subtask A (which is supposed to be blocked), and then based on subtask B status being "Done" I wanted to move Subtask A to "To Do"

Screenshot 2024-03-05 at 17.42.54.pngScreenshot 2024-03-05 at 17.43.12.png

 

Any suggestion is highly appreciated! thanks!

1 answer

0 votes
Bill Sheboy
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March 5, 2024

Hi @Martina 

Project-scope automation rules can create issues (or clone them) into other projects, but they cannot access or update them otherwise.

To access issues in another project, the rule must be multi-project or global in scope.  These rules are configured from the global admin settings, and so your Jira site admin will need to help with that.

I recommend starting with multi-project scope, as that will limit the impact of effect.  Your rule may require additional conditions (or JQL changes) to check the project after the scope change.

Kind regards,
Bill

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