Cannot remove start date or due date from an epic in the timeline view

Will Henry February 22, 2024

I am in the timeline view.  I right click on one of the timeline "bars" for an epic. I have the options of "Remove start date", "Remove due date", or "Clear both dates".  I can choose any of the options, but the date(s) only are removed for a few seconds. It is as if the change is not saving, and Jira refreshes in the background, and the dates come back.

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Trudy Claspill
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February 22, 2024

Hello @Will Henry 

Are you using the Timeline option from the panel on the left when you are viewing an agile board/backlog? Or are you using the Timeline option that is available from an Advanced Roadmaps Plan, accessed from the Plans menu?

Have you looked at the history of the specific Epic you are modifying? Check if it shows the info being removed and then being re-added. It could be that there is an Automation Rule that is re-adding the data.

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