I've noticed this now a couple of times recently in GreenHopper. Occasionally, I will come across an issue which I cannot transition from 'To-Do', to 'In-Progress', however I can move it directly to Resolved/Closed. I can confirm that I am the creator and assignee of the issue.
There are no conditions that I'm aware of that prevent me from moving the issue. I can create an identical issue (all the same details, points, assignee, etc) and move it directly to In-Progress.
Any ideas how I can track down what is going on? Is there any way I can do a diff on the raw data behind the issues (the one I can't move and the duplicate test issue that I can?)
Does the issue also can't be transit to In Progress if you are not in Agile ?
Does GreenHopper Simplified Workflow is being used ?
What are the statuses that is mapped to the To-Do and In-Progress ?
What are the Conditions and Validators applied to all the available transition ?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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