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Cannot install Xray

I am a Jira Admin for our team.  I have been trying to install Xray and cannot.  I contacted Xray and they stated to contact Atlassian.  However, I have tried all the different links to open a ticket and cannot.  

Screen Shot 2022-09-15 at 12.40.20 PM.png

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
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