Cannot connect GitHub to Jira

Oleksandra Kolomiiets March 14, 2023

GitHub repo shows in the Code section but still when I create a task it shows me that I can finish connecting GitHub even though I know I already connected it!! 2023-03-14_120458.pngСнимок экрана 2023-03-14 221935.png2023-03-14_125234.png

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Syed Majid Hassan -Exalate-
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August 20, 2023

Hi @Oleksandra Kolomiiets

Welcome to the community. This is Majid @ Exalate. 

Let us do the basics first i.e. drop your connection and re-create it from scratch maybe. It is hard to pinpoint what the issue can be here, but seems like it was a brand new connection anyway - so, nothing to lose. You might also want to look at integration apps in the marketplace, like Exalate

Hope it helps. 

Thanks
Majid

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Brant Schroeder
Community Leader
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June 29, 2023

@Oleksandra Kolomiiets Welcome to the Atlassian community

Did you check all your settings on the GitHub side?  Did you try disconnecting and reconnecting?

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