The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot add users

Admin Vicinato
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2021

When I try to add new users I get an error message saying that it's impossible to fulfill the request and to try again later. I have only 1 user out of 10 available.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
John Funk
Community Champion
February 26, 2021

Hi @Admin Vicinato  - Welcome to the Atlassian Community!

There are also limits on the other products, such as JSM, Confluence, etc. JSM Free only allows for 3 persons. So check the number of users you have in those other products as well. 

Admin Vicinato
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 27, 2021

Thanks John, I have the same problem adding one user only though...

John Funk
Community Champion
February 27, 2021

How many users do you have for each product? Can you show a screen shot? 

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events