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Cannot add users

Admin Vicinato
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2021

When I try to add new users I get an error message saying that it's impossible to fulfill the request and to try again later. I have only 1 user out of 10 available.

1 answer

0 votes
John Funk
Community Champion
February 26, 2021

Hi @Admin Vicinato  - Welcome to the Atlassian Community!

There are also limits on the other products, such as JSM, Confluence, etc. JSM Free only allows for 3 persons. So check the number of users you have in those other products as well. 

Admin Vicinato
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 27, 2021

Thanks John, I have the same problem adding one user only though...

John Funk
Community Champion
February 27, 2021

How many users do you have for each product? Can you show a screen shot? 

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