Cannot View any of my boards, returns an error

Error

HI We can no longer view our Jira Boards, screen shot attached.

Can you help?

Joe

1 answer

Hi Joe,

This error is usually caused by some left over data in your browser cache, which is trying to be loaded but does not have the relevant data.

To resolve this, could you try doing the following steps?

  • Disable all Extensions in Chrome
  • Clear both all Caches and all Cookies in Chrome (In Settings > under the Privacy header)
  • Restart the browser
  • Go to the Agile boards again.

Cheers,

Clarissa.

 

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