Just installed Jira Service Desk on RedHat, when configuring incoming mail, this error happens
I have Googled, but no one seems to have the same issue, it looks like this class VerifyPopServerConnection made atl_token private and Jira cannot pass this parameter
error message:
/secure/admin/VerifyPopServerConnection!add.jspa [c.a.jira.webwork.JiraSafeActionParameterSetter] No property setter is availble on Action 'class com.atlassian.jira.plugins.mail.webwork.VerifyPopServerConnection' for parameter 'atl_token'
Hi @Geoffrey Li ,
Can you check if you are able to configure with just IMAP instead of SECURE_IMAP ? Can you look at the atlassian-jira.log file and provide more/complete error message ?
Thanks,
Amith Mathur
Hi Amith,
Thank you for your reply.
Unfortunately, we have a company policy saying we can only use secured IMAP.
Cheers
Geoffrey
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I have googled atl_token, it seems like JIRA xsrf, can I disable it for testing?
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Hi @Geoffrey Li ,
We understand your company policy. Just for testing purpose, please disable it and check if you are able to configure.
Thanks,
Amith Mathur
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