Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot Connect Exchange server in Incoming mail

 

Just installed Jira Service Desk on RedHat, when configuring incoming mail, this error happens

I have Googled, but no one seems to have the same issue, it looks like this class VerifyPopServerConnection made atl_token private and Jira cannot pass this parameter 

 

error message:

/secure/admin/VerifyPopServerConnection!add.jspa [c.a.jira.webwork.JiraSafeActionParameterSetter] No property setter is availble on Action 'class com.atlassian.jira.plugins.mail.webwork.VerifyPopServerConnection' for parameter 'atl_token'

 

Untitled.png

1 answer

Hi @Geoffrey Li , 

Can you check if you are able to configure with just IMAP instead of SECURE_IMAP ? Can you look at the atlassian-jira.log file and provide more/complete error message ?

Thanks,
Amith Mathur

Hi Amith,

 

Thank you for your reply.

Unfortunately, we have a company policy saying we can only use secured IMAP.

 

Cheers

Geoffrey 

I have googled atl_token, it seems like JIRA xsrf, can I disable it for testing?

Hi @Geoffrey Li , 

We understand your company policy. Just for testing purpose, please disable it and check if you are able to configure. 

Thanks,
Amith Mathur

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,623 views 22 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you