Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can you upgrade Jira Cloud Standard plan to Premium for a trial period?

I would like to evaluate Jira Premium on our production instance in the cloud without any additional charge. We currently have the Standard plan.
I know I can try Premium features for free on a newly created site, but I haven't found the option to do it on an existing one.

2 answers

1 accepted

1 vote
Answer accepted

Received an answer from Atlassian's customer service:

"Yes, you can do that. To start your trial, please follow the below steps:

  1. Login to your cloud site
  2. Choose Settings() > Billing > Manage subscriptions
  3. Choose Change next to your plan name

You can try our Premium plan at no extra cost for the remainder of your current and next billing cycles, and cancel any time during the trial if you don't want to proceed." 
-- Ben Krech

0 votes
Alexis Robert Community Leader Jan 25, 2021

Hi @Ori Menashe , 


you can change your standard plan to a Premium trial, even if it's not a new site. You would need to go to and go to SUBSCRIPTIONS & BILLING then Manage Subscription. On this screen you have a "Change" button next to "standard plan" where you can then select Premium.


Let me know if this helps, 



Thanks @Alexis Robert , I wasn't sure if/when I'll be charged after an upgrade.

Alexis Robert Community Leader Jan 25, 2021

Hi @Ori Menashe , 


it should say on "Manage Subscriptions" when the trial end date is !

Great - I was just about to ask the same.  Maybe it could be clearer that you can do this - I had the same feelings as Ori

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,184 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you